IT & Operations Uptime Report
System uptime, incident counts, and ticket resolution times rolled up into one operational health dashboard.
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What is the IT & Operations Uptime Report?
The IT & Operations Uptime Report Template is a Power BI report that rolls system uptime, incident volume, and resolution time into one operational health view.
Why use this dashboard
Justify infrastructure investment
Uptime and incident trends give a data-backed case for where reliability work should focus next.
Hold SLAs accountable
Resolution time by severity makes it obvious whether support commitments are being met.
Catch instability before an outage
A rising incident trend on a system shows up before it becomes a full outage.
Key features
System Uptime
Uptime percentage tracked per system, with trend over time.
Incident Volume
Incident counts broken down by severity and system.
Resolution Time
Average and worst-case time-to-resolve, by severity.
Trend Alerts
Systems with a rising incident trend flagged for attention.
Benefits of using this dashboard
Use your own data in minutes
Every BImaster template ships with realistic sample data so the report works the moment you open it. Replacing that sample data with yours takes four steps.
Download the template
Grab the .pbix (Power BI) or .xlsx (Excel) file from the template page — no sign-up required.
Open it in Power BI Desktop or Excel
The template opens pre-loaded with sample data so you can see exactly how the report is meant to look.
Point it at your own data
In Power BI: Home → Transform Data → Data Source Settings → Change Source. In Excel: Data → Queries & Connections → Edit. Swap the sample source for your own file, database, or API.
Refresh
Click Refresh and your data flows into the existing visuals automatically — no rebuilding charts, no reformatting.